Privacy Policy

Last updated: 29 September 2026. This Privacy Policy explains how Tylqavoren Pty Ltd (ABN 47 832 615 094) ("we", "us", "our") collects, uses, stores and discloses personal information when you visit tylqavoren.com or interact with the Tylqavoren platform.

1. Who We Are

Tylqavoren Pty Ltd is the operator of the Tylqavoren digital platform. Our registered office is at Level 8, 120 Collins Street, Melbourne VIC 3000, Australia. You can contact us at [email protected] or on +61 3 9124 7800.

2. Information We Collect

We may collect the following categories of personal information:

  • Contact details: name, email address and phone number provided through the contact or access-request form.
  • Usage data: pages visited, time spent on pages, browser type and device identifiers collected through standard server logs.
  • Communications: messages, questions or feedback you send to the support team.

We do not collect payment information, card details or account numbers through this website.

3. How We Use Your Information

We use the information we collect to:

  • Process and respond to access requests and support enquiries.
  • Send confirmations and follow-up communications related to your access request.
  • Improve the platform and website based on usage patterns.
  • Comply with applicable Australian privacy laws and legal obligations.

4. Disclosure of Information

We do not sell your personal information to third parties. We may share information with service providers who assist us in operating the platform, under confidentiality obligations. We may also disclose information when required by Australian law or a court order.

5. Data Storage and Security

Your personal information is stored on servers located in Australia. We take reasonable technical and organisational steps to protect your information from unauthorised access, loss or misuse. No internet transmission is completely secure, and we cannot guarantee absolute security.

6. Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy or as required by law. Access request data is retained for a minimum of seven years in line with standard Australian record-keeping practices.

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to request access to personal information we hold about you, and to ask us to correct any inaccuracies. To make a request, contact us at [email protected]. We will respond within 30 days.

8. Cookies

The Tylqavoren website may use essential cookies to maintain session state and remember preferences. We do not use third-party advertising cookies. You can configure your browser to block cookies, though some platform features may not function correctly as a result.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when the policy was last revised. Continued use of the website after any update constitutes acceptance of the revised policy.

10. Contact

For privacy-related questions, please contact:
Tylqavoren Pty Ltd
Level 8, 120 Collins Street, Melbourne VIC 3000, Australia
Email: [email protected]
Phone: +61 3 9124 7800